FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Why choose us?

Over 18 years of experience in textile industry, more than 1000 experienced employees and advanced production equipment makes us capable enough to produces high end textile fabrics in short lead time.

2.Are the samples free?

Yes, we can provide one meter of free sample. You just need to pay express fee.

3.What are your prices?

Please contact us to get latest prices.

4.How about the MOQ?

Usually 2000 meters, it also depends on different specifications.

5.Can you make customized fabrics based on provided samples?

Yes, please provide your samples to us.

6.What is the lead time?

Samples are generally delivered in 3-7 days.

Lead time of mass production is 15-30 days, but it also depends on specific situations. We guarantee that orders will be finished before date of delivery.

7.How to confirm the quality?

Quality sample will be sent to you before placing an order. Or we make orders, according to your samples.

Pre-production sample and production sample will be sent before and during production to you.

Our professional QC department inspects the quality of fabrics in the whole production process.

Before shipment, if necessary, you can ask the third party inspection company to check the quality.

8.What about the payment?

We accept T/T and L/C at sight, other payment terms can be negotiated.

9.What is the product warranty?

We are responsible for all of our products. Our fabrics must pass four point system quality test, only qualified fabrics will be delivered to our customers.

If you find serious quality problems, please contact us immediately. Our after-sales service department will contact you for more details, then bring forward a scheme to solve the problems.

10.Do you guarantee safe and secure delivery of products?

Yes, our products are packed well with durable packages to avoid damage and pollution during transportation.

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